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Frequently asked questions
General
No. ATV Tours LA welcomes both beginners and experienced riders. Before every ride, your guide provides a full safety briefing and instructions on how to operate the ATV. Our private tours are paced to match your comfort and experience level, so first-time riders can feel confident while experienced riders can enjoy the trails at a suitable pace.
Yes. Every ATV tour is completely private.
Each tour includes only your group and a professional guide, allowing us to match the pace and experience to your comfort level. Whether you’re a first-time rider or an experienced off-road enthusiast, you’ll enjoy a personalized ATV adventure in the Angeles National Forest.
Yes, but we recommend driving your own vehicle if possible. Uber and Lyft can usually drop you off at our meeting location, but the final 10 minutes of the route follows an unpaved road, and some drivers may be unwilling to continue. Return rides can also be difficult to arrange in the area, so we recommend planning your transportation in advance.
ATV Tours LA has a 48-hour cancellation & rescheduling policy.
Cancellations
✅ 48+ hours before your tour → Full refund or free reschedule.
❌ Less than 48 hours before your tour → Non-refundable.
How To Cancel Or Reschedule
To qualify for a refund or free reschedule, cancellation or reschedule requests must be submitted by email at least 48 hours before your scheduled tour start time. The time and date we receive your email will be used to determine eligibility.
No-Shows & Same-Day Cancellations
Cancellations within 48 hours of tour start time, showing up late and no shows are non-refundable.
Late Arrivals
✅ Allow at least 20 mins. extra travel time, as the location can be tricky to find.
❌ Don't be late! We provide detailed directions to the meeting point via the confirmation email and text.
❌ Arriving late will shorten your ride or result in losing your spot without a refund.
Group Bookings
All bookings are private. If one or more guests in your group cannot attend, the booking will continue with the remaining guests. The full booking price still applies, unless we are notified of the change in group size at least 48 hours prior to the tour start time, in which case a refund will be issued for the cancelled participant(s).
Weather & Safety
Your safety comes first. If we need to cancel due to weather or other unforeseen circumstances, you’ll have the option to reschedule or receive a full refund.
We’re a small, family-run business. Thank you for respecting our time and understanding our policies!
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