Cancellation & Rescheduling Policy
Review ATV Tours LA’s cancellation and rescheduling policy before booking your guided ATV tour. This page explains refunds, rescheduling requests, late arrivals, no-shows, group bookings, and weather-related cancellations.
ATV Tours LA has a 48-hour cancellation & rescheduling policy.
Cancellations
✅ 48+ hours before your tour → Full refund or free reschedule.
❌ Less than 48 hours before your tour → Non-refundable.
How To Cancel Or Reschedule
To qualify for a refund or free reschedule, cancellation or reschedule requests must be submitted by email at least 48 hours before your scheduled tour start time. The time and date we receive your email will be used to determine eligibility.
No-Shows & Same-Day Cancellations
Cancellations within 48 hours of tour start time, showing up late and no shows are non-refundable.
Late Arrivals
✅ Allow at least 20 mins. extra travel time, as the location can be tricky to find.
❌ Don't be late! We provide detailed directions to the meeting point via the confirmation email and text.
❌ Arriving late will shorten your ride or result in losing your spot without a refund.
Group Bookings
All bookings are private. If one or more guests in your group cannot attend, the booking will continue with the remaining guests. The full booking price still applies, unless we are notified of the change in group size at least 48 hours prior to the tour start time, in which case a refund will be issued for the cancelled participant(s).
Weather & Safety
Your safety comes first. If we need to cancel due to weather or other unforeseen circumstances, you’ll have the option to reschedule or receive a full refund.
We’re a small, family-run business. Thank you for respecting our time and understanding our policies!